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Berlin personal airport assistance service

Free cancellation
Duration: from 1 hour to 1 hour 30 minutes
Language: English, German
Mobile voucher accepted

Do this because

Experience a personal airport assistance service both for arrival and departure

Get help to find your way through the Berlin airport

Enjoy a relaxed time at Berlin airport thanks to the assistance service

What to expect

Experience an airport assistance service at the airport in Berlin.

You are arriving or departing at the Berlin Airport and need some help? Enjoy this airport assistance service that will make this stage of your journey a tailor-made smooth transition. You’ll be greeted by the airport assistance with a signboard with your chosen name. Receive clear directions to find your way around the airport.

If you’re arriving at the airport, the assistance service will arrange communication with your designated transport for a convenient pick-up, and then escort your party to your pick-up spot.

If you’re departing, the assistance service will take care of you from the moment you get to the airport. Get help with the check-in procedures, and find out more about local shops or restaurants within the airport. Find the nearest tax refund office, and all other amenities until you reach the security check and are on your way.

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What’s included

Local assistant who will be with your group only

Escort to the receiving party at the meeting point outside arrivals/departure

All taxes, fees, and handling charges

What’s not included

Porter service for luggage

Transportation to/from the airport


Berlin Brandenburg Airport, Willy-Brandt-Platz, 12529 Schönefeld, Germany

Meeting point:

The assistance service will hold a signboard with your name on it.


Global Guide Services GmbH

Cancellation policy

Receive a 100% refund if you cancel up to 3 days before the activity begins.

Important to know

  • This service is wheelchair accessible
  • Please note that the price is per group. A group can include up to 50 people
  • Please provide your mobile number, your flight number, and the arrival or departure date and time during checkout
  • The service will be provided in English and German